If you’re in the market for custom, mid-century modern furniture, Joybird’s DTLA showroom is a must-visit. Located in the Arts District, this space lets you see, touch, and test their popular pieces before committing to an order. But a showroom visit isn’t just about browsing—it’s about making informed decisions. Here’s your practical guide to navigating Joybird DTLA, from what to bring to how to avoid common pitfalls.
1. What to Expect at the Joybird DTLA Showroom
The showroom is designed to showcase Joybird’s core collections: sofas, sectionals, chairs, tables, and bedroom pieces. You’ll find fabric and leather samples, color swatches, and knowledgeable staff who can answer questions about customization. The space is open and well-lit, making it easy to compare options. Unlike some furniture stores, Joybird encourages you to sit, lie down, and really test the comfort. Expect a relaxed, no-pressure environment—staff offer assistance but won’t hover.
Pro tip: Visit on a weekday morning if possible. Weekends can get busy, and you’ll have more time to explore with fewer crowds.
2. How to Prepare for Your Visit
Before heading to Joybird DTLA, do a little homework. Measure your room dimensions, door widths, and hallway clearances. Joybird’s sofas are often large, and some models may not fit through narrow doorways. Also, decide on your budget—custom furniture can range from $1,000 to $4,000+ for a sofa. Bring photos of your room or a floor plan to help visualize scale. If you’re unsure about fabric, make a list of your priorities: stain resistance for kids/pets? Softness for lounging? Durability for daily use?
What to bring: Tape measure, phone for photos, and a list of questions (e.g., lead times, return policy, warranty).
3. Testing Sofas: What to Look For
This is the most important part. Don’t just sit—simulate how you’ll use it at home. Lie down if you nap on sofas. Sit upright if you work from your couch. Check seat depth: too deep can be uncomfortable for short legs; too shallow may not support lounging. Test cushion firmness—Joybird offers different foam densities. Also, examine the frame construction: ask if it’s kiln-dried hardwood. Check the suspension system (sinuous springs vs. webbing). For sectionals, test the connector mechanism—does it feel sturdy?
Common mistake: Choosing a fabric based on looks alone. Swatches can be misleading under showroom lighting. Ask for a sample to take home and see under your own lighting.
4. Customization Options and Pitfalls
Joybird offers hundreds of fabrics and dozens of leg finishes. While exciting, too many choices can lead to decision paralysis or regret. Start with a base color family, then narrow down by texture and performance. For high-traffic areas, pick a performance fabric (e.g., Sunbrella) that’s stain-resistant and easy to clean. Avoid light-colored velvet if you have pets—it shows everything. Also, consider the leg style: wood legs add warmth, while metal gives a modern look. But be aware that some leg finishes may scratch hardwood floors—ask for felt pads.
Real advice: Order a swatch set before your visit. It’s free and helps you pre-select fabrics, saving time in the showroom.
5. Ordering, Delivery, and Returns
Once you decide, you can order in-store or online. Delivery times vary from 4 to 12 weeks depending on customization. Ask about white-glove delivery (assembly and placement) vs. threshold delivery (drop-off only). Joybird’s return policy allows a 30-day trial from delivery, but you must pay return shipping (often $100–$200) and a 10% restocking fee. To avoid surprises, measure your space again and triple-check fabric choice.
Key question to ask: “Can I see a sample of the actual fabric on the frame I’m ordering?” Sometimes fabric looks different on a large sofa than on a small swatch.
FAQ
Is Joybird DTLA free to visit? Yes, it’s open to the public with no appointment needed.
Can I bring my kids or pets? Kids are welcome, but pets must be service animals.
Do they offer discounts in-store? Occasionally, but Joybird rarely runs sales. Instead, ask about scratch-and-dent or floor models.
How do I know if a sofa will fit? Use the showroom’s floor samples to gauge size, and ask for exact dimensions before ordering.
Conclusion
A trip to Joybird DTLA is a smart move if you’re serious about custom furniture. By preparing ahead, testing thoroughly, and asking the right questions, you can avoid costly mistakes and end up with a piece you’ll love for years. Remember: the showroom is your chance to validate online research—use it wisely.