Design Within Reach (DWR) is a go-to destination for modern furniture enthusiasts, and the Westport, Connecticut location is a standout. Whether you're furnishing a new home or upgrading a space, this store offers iconic designs from brands like Knoll, Herman Miller, and Kartell. But before you head over, there are a few things to know. This guide covers what to expect, how to shop smart, and common mistakes to avoid.
What to Expect at Design Within Reach Westport CT
The Westport DWR is located at 90 Post Road East, in a spacious showroom that displays furniture in room-like settings. Unlike big-box stores, DWR focuses on designer pieces—think Eames lounge chairs, Noguchi tables, and modern sofas. The staff are knowledgeable about materials, dimensions, and lead times. You can sit on chairs, test desk heights, and see fabric swatches in person. One tip: call ahead to check if specific items are in stock, as many pieces are made to order and can take weeks to arrive. Also, note that the store shares the building with other retailers, so parking can be tight on weekends.
How to Shop Smart: Tips to Save Money and Avoid Mistakes
DWR isn't cheap, but you can save by watching for sales. The store typically has seasonal sales—like the annual “Summer Sale” or “Warehouse Sale” where floor models and overstock are discounted up to 40%. Sign up for their email list to get early access. Another tip: consider the DWR Outlet section, which offers discontinued or slightly imperfect items at reduced prices. However, inspect carefully—returns on outlet items are often final. Avoid the common mistake of buying trendy pieces without considering scale. Measure your space and bring floor plans. A common error is ordering a sofa that's too deep for a small living room. Also, be aware that lead times can be 8-12 weeks for custom upholstery; plan accordingly.
Best Picks for First-Time Buyers at DWR Westport
If you're new to modern furniture, start with classics that hold value. The Eames Molded Plastic Side Chair ($495) is a versatile and affordable entry point. For a desk, the Saarinen Tulip Table ($1,195+) is iconic but practical. The Herman Miller Aeron Chair ($1,195) is a workspace staple, but try the size B or C to fit your frame. For sofas, the Swoop Sofa ($3,595) is a customer favorite for its clean lines and comfort. Avoid buying the most expensive version right away; many pieces come in different materials and sizes. For example, the Noguchi Coffee Table ($1,995) is a statement, but the smaller version ($1,595) works better for tight spaces.
Common Misconceptions and Beginner Pitfalls
One big myth is that DWR furniture is overpriced. In reality, the prices reflect licensing fees and quality materials—many pieces are made in the USA or Italy. Another misconception is that all items are in stock. Most DWR products are made to order, so expect delays. Beginners often forget to account for delivery fees ($50-$150) and assembly (some items require professional setup). Also, don't assume that the showroom has every color or fabric; they show popular options, but you can order custom finishes. A pitfall is buying a floor model without asking about its history—it may have been sat on by hundreds of people and might not be returnable. Always ask if floor models are discounted and if they come with a warranty.
Real Buying Advice from DWR Westport Regulars
Local shoppers recommend visiting on weekday mornings when the store is less crowded. Bring photos of your room to get layout advice. Ask about the “Design Services” offered—free consultations with a design associate who can help you plan a room layout and suggest pieces. Many customers also recommend joining the DWR Trade Program if you're buying multiple items (requires a trade license or portfolio). For delivery, choose “White Glove Service” for large items—they'll assemble and place furniture exactly where you want it. If you're on a budget, check the “As Is” section at the back of the store for returns or scratch-and-dent items. Finally, don't feel pressured to buy everything at once; DWR offers 0% financing for 12 months on purchases over $1,000.
Frequently Asked Questions
Is Design Within Reach Westport CT an outlet? No, it's a full-line showroom, but they have an outlet area with discounted items.
Does DWR Westport offer price matching? DWR does not price match other retailers, but they occasionally offer price adjustments if an item goes on sale within 30 days of purchase.
Can I return furniture to DWR Westport? Yes, within 30 days of delivery, but floor models and outlet items are final sale.
What brands are available at DWR Westport? Knoll, Herman Miller, Kartell, Vitra, Flos, and more.
How long does delivery take? In-stock items ship within 2-3 business days; made-to-order pieces take 8-12 weeks.
Conclusion
Design Within Reach Westport CT is a treasure trove for modern design lovers. By going in with a plan, knowing what to look for, and avoiding common pitfalls, you can find timeless pieces that elevate your home. Whether you're after a classic Eames chair or a sleek sofa, this store offers quality and style that lasts. Remember to measure, ask about sales, and take advantage of design services. Happy shopping!