Does Ashley Furniture Do Price Match? Policy Explained + Tips

If you're shopping for furniture, you might wonder: does Ashley Furniture do price match? The answer isn't a simple yes or no. Ashley Furniture has a limited price match policy that applies only to identical items from select competitors. But there are important exclusions and steps you need to know to actually get the lower price. In this guide, we'll break down the policy, share real customer experiences, and give you actionable tips to save money—without wasting time.

Ashley Furniture Price Match Policy: What's Covered

Ashley Furniture does offer a price match, but it's not as generous as some other retailers. Here's what the policy covers:

• Identical items: The item must be the exact same brand, model, color, and size. No substitutions or similar products.
• Competitors: Only specific local competitors and major online retailers are considered. Typically, they match prices from stores like Raymour & Flanigan, Bob's Discount Furniture, and some national chains. Online-only retailers like Amazon are often excluded unless they have a physical store in your area.
• Time frame: You must request the price match at the time of purchase or within 14 days after purchase (for price adjustments).
• Proof required: You need to provide a current ad, a screenshot, or a link showing the lower price. The competitor must have the item in stock and available for immediate delivery.

Real-world tip: Call your local Ashley Furniture store before buying to confirm which competitors they accept. Policies can vary by location.

What's NOT Covered: Common Exclusions

Knowing what's excluded can save you frustration. Ashley Furniture's price match does NOT apply to:

• Clearance, closeout, or floor model items – these are already discounted.
• Online-only prices from stores without a physical location near you – for example, Wayfair or Overstock are often excluded.
• Pricing errors or misprints – they won't honor obviously wrong prices.
• Bundle deals, coupons, or promotional discounts – these are not matched.
• Items from auction sites, third-party sellers, or membership clubs (like Costco).
• Delivery fees, taxes, or other charges – only the base price is compared.

Common mistake: Many shoppers assume Ashley will match any online price. They won't. Always check if the competitor is on their approved list.

Step-by-Step: How to Get a Price Match at Ashley Furniture

Follow these steps to increase your chances of success:

1. Find a qualifying competitor: Search for the exact item on competitor websites that have a physical store in your area. Call Ashley first to confirm if that competitor qualifies.
2. Get proof of the lower price: Take a screenshot or print the ad showing the item name, price, and date. The competitor must show the item is in stock.
3. Visit or call Ashley Furniture: Go to the store where you plan to buy (or contact customer service for online orders). Ask to speak to a manager, as sales associates may not have authority to approve price matches.
4. Request the match before purchasing: If you've already bought the item, you have 14 days to request a price adjustment. Keep your receipt.
5. Be polite and persistent: If the first employee says no, ask for a manager. Some stores have flexibility even if the policy seems strict.

Pro tip: If you're shopping online, use the chat feature on Ashley's website and ask about price matching before you check out. Some customers have reported success this way.

Real Customer Experiences: What Works and What Doesn't

Based on customer reviews and forum discussions, here's what actually happens:

• Success stories: Customers who matched prices from local competitors like Raymour & Flanigan or Bob's Discount Furniture often succeed, especially if they show a printed ad in-store.
• Failures: Many customers report being denied when trying to match Amazon, Wayfair, or other online-only retailers. Also, if the competitor is out of stock, Ashley will not match.
• YMMV (Your Mileage May Vary): Some stores are more flexible than others. A customer in Texas reported getting a match on a sofa from a competitor that wasn't on the official list, simply because the manager wanted to make the sale.

Key takeaway: Don't assume the policy is set in stone. It's worth asking, especially if you're a loyal customer or buying multiple items.

Alternatives to Price Match: Other Ways to Save at Ashley Furniture

If price match doesn't work, try these strategies:

• Shop during sales: Ashley Furniture runs frequent promotions like Memorial Day, Labor Day, and Black Friday sales. Sign up for their email list to get notified.
• Use Ashley Furniture credit card: They often offer special financing (e.g., 0% APR for 12 months) or discounts for cardholders.
• Check outlet or clearance centers: Some Ashley locations have outlet sections with floor models or overstock at deep discounts.
• Negotiate: In-store, you can sometimes haggle on floor models or damaged boxes. It never hurts to ask for a discount.
• Buy from competitors with better policies: If price match is critical, consider stores like Raymour & Flanigan (which offers a 100% price match guarantee) or Costco (which has a generous return policy).

Frequently Asked Questions

Q: Does Ashley Furniture price match online orders?
A: Yes, but you must request the match before placing the order. After purchase, you have 14 days for a price adjustment, but it's more difficult.

Q: Can I price match after delivery?
A: Yes, within 14 days of purchase. You'll need proof of the lower price from a qualifying competitor.

Q: Does Ashley Furniture price match their own website?
A: Sometimes. If the price is lower on Ashley's own website, they may honor it in-store, but it's not guaranteed. Ask a manager.

Q: What if the competitor is out of stock?
A: Ashley will not match a price if the competitor doesn't have the item available for immediate purchase.

Final Verdict: Is It Worth Trying?

Ashley Furniture's price match policy is limited but can save you money if you meet the criteria. The key is to do your homework: find a local competitor with the exact item in stock, get proof, and ask politely. If you're flexible, consider shopping during sales or negotiating in-store. Remember, the policy is designed to match local brick-and-mortar stores, not online giants. So if you see a lower price at a nearby furniture store, don't hesitate to ask Ashley to match it. Good luck and happy furniture shopping!