Buying new furniture is an investment, and Bassett Furniture offers a Protection Plan to help safeguard that investment. But is it worth the extra cost? This guide breaks down what the plan covers, what it doesn’t, how to decide if you need it, and how to use it effectively. Whether you’re furnishing a new home or upgrading a room, these insights will help you make an informed choice.
What the Bassett Furniture Protection Plan Covers
The Bassett Furniture Protection Plan is a separate warranty from the manufacturer’s limited warranty. It typically covers accidental damage like stains, rips, tears, burns, and structural failures from normal use. For example, if you spill red wine on a fabric sofa or your child draws on the leather chair, the plan may cover repair or replacement. Some plans also include coverage for frame and spring breakage, loose joints, and sagging cushions. However, the exact coverage depends on the plan level you choose (e.g., Fabric, Leather, or Complete). Always read the fine print—some exclusions apply, such as damage from pets, improper cleaning, or misuse.
How Much Does the Bassett Protection Plan Cost?
Pricing varies based on the furniture piece’s price and the plan tier. Typically, you can expect to pay between 8% and 12% of the item’s purchase price. For a $2,000 sofa, that’s around $160 to $240. This is a one-time fee for coverage lasting 5 to 7 years, depending on the plan. Compare this to the cost of a potential repair: a new cushion set might cost $300, or a frame repair could be $500+. If you’re accident-prone or have kids/pets, the plan can pay for itself with a single claim. But if you’re careful and don’t anticipate damage, you might prefer to skip it and save the money.
How to Make a Claim on the Bassett Protection Plan
If you need to use the plan, follow these steps: 1) Contact Bassett Customer Service or file a claim online through their portal. 2) Provide your purchase receipt and plan details. 3) Describe the damage and submit photos if requested. 4) A claims specialist will review and may send a technician to assess the damage. 5) If approved, they will repair or replace the item. The process typically takes 1-3 weeks. Keep your plan documents handy—without proof of purchase, your claim may be denied. Also, note that you must perform routine care (like cleaning according to instructions) to maintain coverage.
Common Mistakes to Avoid with Furniture Protection Plans
Many buyers overlook these pitfalls: 1) Not reading the exclusions—some plans don’t cover pet damage, ink, or manufacturer defects already covered by the base warranty. 2) Assuming all stains are covered—certain substances like bleach or nail polish may be excluded. 3) Forgetting to register the plan—some require activation within 30 days. 4) Failing to clean regularly—neglect can void coverage. 5) Not comparing costs—sometimes a third-party warranty is cheaper or more comprehensive. Always ask for a detailed explanation before purchasing.
Should You Buy the Bassett Furniture Protection Plan?
Consider buying if: you have young children or pets, you tend to be clumsy with spills, or you’re investing in expensive upholstery. Skip it if: you have a tight budget, you’re careful with furniture, or the item is inexpensive to repair or replace. Also, check if your homeowner’s insurance or credit card offers coverage for accidental damage. Ultimately, the decision comes down to your personal risk tolerance and lifestyle.
Frequently Asked Questions
Does the Bassett Protection Plan cover manufacturer defects? No, manufacturer defects are covered by the standard limited warranty (usually 1-2 years). The protection plan covers accidental damage after that period.
Can I cancel the plan? Yes, you can cancel within 30 days for a full refund. After that, cancellation may be prorated.
Is the plan transferable if I sell my furniture? Some plans are transferable to new owners, but check your contract. Usually, a transfer fee applies.
What if I move out of state? Coverage typically remains valid across the U.S., but service availability may vary. Confirm with Bassett.
Does it cover normal wear and tear? No, only accidental damage. Fading, gradual sagging, or fabric pilling are considered wear and tear.
Final Thoughts
The Bassett Furniture Protection Plan can provide peace of mind for high-ticket items in busy households. Weigh the cost against potential repair expenses and your personal habits. If you decide to buy, keep your paperwork organized and follow care instructions to keep coverage active. For most people, it’s a sensible add-on for sofas and dining sets used daily. But if you rarely have accidents, you might be better off putting the money aside for future repairs. Either way, knowing what you’re buying helps you avoid surprises.