If you’re searching for Bassett Furniture in Westport, CT, you’re likely looking for quality craftsmanship and customizable pieces that fit your home perfectly. Westport and the surrounding Fairfield County area offer several options to buy Bassett furniture, but with so many choices, it’s important to know what to look for. This guide will walk you through where to find Bassett Furniture in Westport, how to customize your order, and what to watch out for to avoid common pitfalls.

Where to Find Bassett Furniture in Westport, CT

The most direct way to buy Bassett Furniture in Westport is through the Bassett Furniture store located at 1555 Post Road East. This is the dedicated Bassett Home Furnishings store in the area, offering the full line of Bassett products including living room, bedroom, dining, and home office furniture. You can visit the showroom to see upholstery and case goods in person, feel the fabrics, and test the comfort. If you’re coming from downtown Westport, it’s about a 10-minute drive. Alternatively, you can check other nearby furniture retailers like Raymour & Flanigan or Bob’s Discount Furniture, but they do not carry the full Bassett line. For the best selection and custom options, the dedicated Bassett store is your best bet.

How to Customize Bassett Furniture: A Step-by-Step Guide

Bassett is known for its custom furniture program, allowing you to choose from hundreds of fabrics, leathers, finishes, and configurations. Here’s how to make the most of it:

Step 1: Visit the Showroom
Go to the Westport store and work with a design consultant. Bring photos of your room, measurements, and any inspiration. The consultant can show you fabric swatches and wood finish samples.

Step 2: Choose Your Piece
Start with a base model, like a sofa or bed frame. For sofas, you can select the size (e.g., 72-inch or 84-inch), arm style, seat depth, and back height. For dining tables, you can choose the shape, wood species, and finish.

Step 3: Select Fabric or Leather
Bassett offers performance fabrics that resist stains and wear. Look for “Bassett Performance” labels if you have kids or pets. You can order up to five free swatches online before visiting.

Step 4: Add Options
Consider upgrades like nailhead trim, contrasting welting, or power reclining mechanisms. Each option adds cost, so ask for a detailed quote.

Step 5: Place Your Order and Track Delivery
Custom orders typically take 6-10 weeks. The store will provide a delivery window. Be sure to confirm in-home delivery and assembly fees, which are often included but can vary.

Key Parameters to Check Before Buying Bassett Furniture

When shopping for Bassett Furniture in Westport, pay attention to these factors to ensure you’re getting the best value:

  • Frame Construction: Bassett uses kiln-dried hardwood frames with corner blocks. Ask if the frame is made from solid hardwood or engineered wood. Solid hardwood is more durable.
  • Cushion Fill: Common options include foam, down, or a down-feather blend. Foam is firmer and holds shape longer; down is softer but requires fluffing. For high-traffic areas, choose high-resiliency foam.
  • Fabric Grade: Bassett fabrics range from grade A (budget) to grade F (premium). The higher the grade, the more expensive and durable. Avoid very light colors if you have kids or pets.
  • Warranty: Bassett offers a limited lifetime warranty on frames and springs, and a 1-year warranty on fabrics. Read the fine print to understand what’s covered (e.g., sagging cushions are often not covered).
  • Price vs. Quality: Bassett is mid-to-high end. A custom sofa typically costs between $1,500 and $4,000. Compare with similar brands like Stickley or Ethan Allen. Bassett offers good value for custom options.

Common Mistakes When Buying Bassett Furniture (And How to Avoid Them)

Mistake #1: Not Testing Comfort in Person
Don’t rely solely on online reviews. Visit the Westport store and sit on the sofas for at least 5 minutes. Check seat depth—if it’s too deep for your height, your feet won’t touch the floor.

Mistake #2: Overlooking Delivery Times
Custom orders can take 8-12 weeks during busy seasons (like fall). If you need furniture quickly, ask if they have “quick-ship” options (usually 2-4 weeks) or check the clearance section.

Mistake #3: Ignoring Room Measurements
Measure doorways, hallways, and elevators before ordering. Bassett furniture is large, and some pieces may not fit through narrow spaces. The store can provide dimensions, but it’s your responsibility to ensure access.

Mistake #4: Forgetting About Fabric Maintenance
Performance fabrics are stain-resistant but not stain-proof. Clean spills immediately with a mild soap and water. Avoid harsh chemicals. Ask about professional cleaning recommendations.

FAQ About Bassett Furniture in Westport, CT

Q: Does the Westport Bassett store offer financing?
A: Yes, they often have special financing promotions like 0% APR for 12 or 24 months with approved credit. Check their website or ask in-store for current offers.

Q: Can I return custom furniture?
A: Custom orders are generally non-refundable. However, if there’s a defect, Bassett will repair or replace it. For stock items, you have 30 days to return with a receipt, but a restocking fee may apply.

Q: Is there a clearance section?
A: The Westport store has a clearance area with floor models and discontinued items. These are sold “as-is” but can be great deals—often 30-50% off.

Q: How do I schedule delivery?
A: After ordering, call the store to arrange delivery. They offer white-glove service (including assembly and placement) for a fee, usually $100-$200 depending on the order size.

Final Tips for a Successful Purchase

To get the most out of your Bassett Furniture shopping in Westport, CT, here are some actionable recommendations:

  • Visit during weekdays when the store is less crowded. You’ll get more personalized attention from the design consultants.
  • Bring fabric swatches home to see them in your lighting. Colors can look different under fluorescent store lights.
  • Ask about price matching – Bassett occasionally offers discounts or free shipping. Don’t hesitate to negotiate, especially if you’re buying multiple pieces.
  • Check online reviews for the Westport store specifically. Look for feedback on delivery timeliness and customer service.

By following this guide, you’ll be well-prepared to choose the perfect Bassett furniture for your home in Westport, CT. Remember to take your time, ask questions, and enjoy the process of creating a space that reflects your style.