Planning a trip to Ashley Furniture Wilkes-Barre? Whether you’re furnishing your first apartment or upgrading your living room, knowing what to expect can save you time, money, and frustration. This guide covers practical tips, common pitfalls, and actionable steps to help you shop smarter at the Wilkes-Barre location.
Store Layout & What to Expect
Ashley Furniture Wilkes-Barre is a large showroom with dozens of room displays. You’ll find sections for living room, bedroom, dining, home office, and mattresses. The store is well-organized, but it can be overwhelming. Tip: Start by browsing the website (ashleyfurniture.com) and note down item numbers or names you like. This narrows your search and helps sales associates assist you faster.
How to Check Furniture Quality Before Buying
Don’t rely solely on looks. Here’s a quick checklist:
- Material: Look for solid wood frames (not particleboard) in sofas and tables. Ask about veneer vs. solid wood.
- Upholstery: Check the fabric grade. Higher grade means better durability. For sofas, ask about the coil count in cushions – higher count (e.g., 8-way hand-tied) lasts longer.
- Construction: Open drawers and doors. They should slide smoothly. Check joints – dovetail joints are stronger than staples.
- Warranty: Ask about the manufacturer’s warranty. Most Ashley pieces have a limited warranty covering defects, but not wear and tear.
Delivery & Setup: What You Need to Know
Delivery from Ashley Wilkes-Barre is not free unless you spend over a certain amount (usually $999+). Common fees: $79–$129 for basic delivery, plus extra for old furniture removal ($25–$50 per piece). Schedule delivery at least 1–2 weeks in advance, especially during holidays. Pro tip: Ask if they offer “room of choice” delivery – some drivers only drop at your door. Also, measure your doorways and hallways before ordering; Ashley’s return policy for wrong sizes is strict.
Financing & Discounts: How to Save
Ashley often runs 0% APR financing for 12–60 months, but read the fine print. You must pay the full balance within the promotional period or get hit with deferred interest. Better option: Check for clearance or floor model discounts. Floor models are often 20–40% off. Also, sign up for their email list – you’ll get a 10–15% off coupon for first-time buyers.
Common Mistakes to Avoid
- Skipping the return policy: Ashley’s standard return window is 30 days, but there’s a 25% restocking fee. Custom orders are non-refundable.
- Ignoring assembly costs: Some items (like bed frames) require assembly. The store charges extra for white-glove service (assembly + placement).
- Not checking reviews for specific items: A sofa might look great in the showroom but have poor reviews online. Use your phone to search “Ashley [model name] review” while in the store.
- Overlooking the clearance center: The Wilkes-Barre store has a separate clearance area with discontinued or slightly damaged items. Great for bargains.
Frequently Asked Questions
Q: Does Ashley Furniture Wilkes-Barre price match?
A: Yes, they match local competitors’ prices (like Bob’s Discount Furniture) on identical items. Bring the ad or show the price on your phone.
Q: Can I return a mattress?
A: Yes, within 30 days, but there’s a 25% restocking fee. Some mattress brands have a comfort guarantee – ask before buying.
Q: How long does delivery take?
A: Typically 1–3 weeks for in-stock items. Custom orders take 6–12 weeks. Always confirm the lead time at checkout.
Q: Is there a warranty on furniture?
A: Most upholstered furniture has a 1-year warranty on frames and mechanisms. Mattresses have 10–20 years limited warranty.
Final Tips for a Successful Visit
Go on a weekday (Tuesday–Thursday) when the store is less crowded. Bring measurements of your room and doorways. Take photos of the tags with item numbers and prices – they help if you want to compare online later. And don’t be pressured by salespeople; take your time. With these tips, you’ll leave Ashley Furniture Wilkes-Barre with quality pieces that fit your home and budget.