If you're furnishing your home in South Florida, Bassett Furniture in Palm Beach Gardens is a popular destination. Known for its custom upholstery, solid wood pieces, and design services, the store offers a lot of options. But with so many choices, it's easy to feel overwhelmed. This guide will walk you through what to look for, common pitfalls, and how to get the best value for your money.
Why Choose Bassett Furniture in Palm Beach Gardens?
Bassett stands out for its custom program. You can choose your fabric, leg style, cushion fill, and more. This is perfect if you have a specific color scheme or need a sofa that fits an odd-sized space. The Palm Beach Gardens location also has a design consultant who can help you coordinate pieces. Plus, the store often runs promotions like 0% financing or discounts on floor samples.
However, custom orders take time—typically 6 to 8 weeks. If you need furniture quickly, ask about in-stock items or quick-ship options. Also, remember that custom pieces are non-refundable, so be sure about your choices before ordering.
Key Parameters to Check Before Buying
When shopping at Bassett, pay attention to these details:
Frame Construction: Look for kiln-dried hardwood frames (like poplar or oak). Avoid particleboard or plywood. Bassett uses solid wood in most of their sofas, but always ask if you're unsure.
Cushion Fill: Options include foam, down, or a blend. Foam is firm and holds its shape; down is softer but requires fluffing. For longevity, a high-density foam core wrapped in down is a good compromise.
Fabric Grade: Bassett fabrics range from budget-friendly to premium. Higher grades are more durable and stain-resistant. For homes with kids or pets, look for performance fabrics like Crypton or Sunbrella.
Warranty: Bassett offers a limited lifetime warranty on frames and springs, and a 1-year warranty on cushions and fabric. Read the fine print—some issues like sagging cushions may not be covered.
Common Mistakes to Avoid When Shopping at Bassett
Mistake 1: Not measuring your space. Bring measurements of your room, doorways, and hallways. A sofa that looks great in the showroom might not fit through your front door. Bassett can help with measurements, but it's best to double-check.
Mistake 2: Ignoring delivery fees. Bassett charges for delivery and setup. In Palm Beach Gardens, the fee can be around $100-$200 depending on the order size. Ask about free delivery promotions.
Mistake 3: Overlooking clearance or floor samples. Floor models are often discounted 30-50% off retail. They may have minor wear, but if you're on a budget, this is a great way to save. Inspect them carefully for stains or damage.
Mistake 4: Rushing the custom order process. Take advantage of the design consultant. Bring photos of your room, paint swatches, and inspiration. Ordering without a clear plan can lead to costly mistakes.
Step-by-Step Guide to a Successful Purchase
Follow these steps to ensure a smooth experience:
Step 1: Do your homework. Browse Bassett's website to see available collections and pricing. Note any items you like.
Step 2: Visit the store. Go to the Palm Beach Gardens location (address: 3101 PGA Blvd). Test the sofas, chairs, and tables. Sit on them, open drawers, and check the build quality.
Step 3: Consult with a designer. Schedule a free appointment with the in-store design consultant. They can help you choose fabrics, finishes, and layout.
Step 4: Get a quote in writing. Ask for a detailed quote including item numbers, fabric grade, delivery fees, and taxes. Compare with other stores if needed.
Step 5: Review the return policy. For custom orders, there are no returns. For in-stock items, you usually have 7-14 days to return with a restocking fee. Keep your receipt.
Step 6: Schedule delivery. Choose a date when you'll be home. Bassett offers white-glove delivery (they unpack and set up) for an extra fee. Make sure to inspect the furniture before the delivery team leaves.
Frequently Asked Questions
Q: Is Bassett furniture good quality?
A: Yes, Bassett is considered mid-to-high end. Their solid wood frames and custom options are generally well-made, though some lower-priced items may use engineered wood.
Q: How long does custom furniture take?
A: Typically 6-8 weeks, but it can vary based on fabric availability. Ask for an estimated delivery date when ordering.
Q: Does Bassett offer financing?
A: Yes, they often have 0% APR for 12-24 months with approved credit. Check their current promotions.
Q: Can I return a custom sofa?
A: No, custom orders are final sale. Only in-stock items can be returned within a limited time.
Q: Does Bassett price match?
A: They have a price match policy for identical items from local competitors. Ask a sales associate for details.
Final Tips for a Smart Purchase
Before you buy, consider your lifestyle. If you have young children or pets, choose performance fabrics and darker colors. If you entertain often, look for stain-resistant options. Also, think about the future: a neutral sofa can be updated with throw pillows, while a bold color might limit your decor options.
Don't forget to check online reviews for the Palm Beach Gardens store specifically. Some customers mention that the design consultants are helpful, while others note that delivery can be slow. Your experience may vary.
Finally, compare prices. Bassett is not always the cheapest, but the ability to customize can be worth the premium. For budget-friendly alternatives, consider Rooms to Go or IKEA. For higher-end, try Restoration Hardware. But if you want a piece that's truly yours, Bassett is a solid choice.