Room & Board's Cherry Creek location in Denver is a go-to for modern, American-made furniture. But is it worth the price? This guide covers what to expect, how to shop smart, and the best pieces to consider. From sofas to dining tables, we break down the details so you can decide with confidence.
What to Expect at the Cherry Creek Store
The Cherry Creek showroom is spacious and well-organized, with room vignettes that let you see furniture in a home-like setting. Staff are knowledgeable but not pushy. You'll find a wide range of styles from mid-century modern to industrial, all made in the USA. Unlike big-box stores, Room & Board offers customization: choose from hundreds of fabrics, leathers, and wood finishes. Delivery times vary, typically 2-6 weeks, but many items are in stock for faster pickup.
Top Furniture Picks for Your Home
Start with their best-selling Metro sofa—it's modular, comfortable, and built to last. The Powell sofa is another favorite for a more tailored look. For dining, the Parsons table in solid oak is a classic. The Haven bed frame offers clean lines and sturdy construction. Accent pieces like the Otis side table or the Sloane bookshelf add character. Always test the comfort in person; sit, lie down, and open drawers to check quality.
How to Evaluate Quality Before Buying
Look for kiln-dried hardwood frames (not plywood), eight-way hand-tied springs or high-resilience foam in sofas. Check cushion density—Room & Board uses 1.8 lb or higher, which means less sagging. For wood furniture, examine joints: dovetail or mortise-and-tenon are signs of durability. Fabric durability is measured by double rubs; aim for 30,000+ for daily use. Ask about the warranty: Room & Board offers a 1-year satisfaction guarantee and limited lifetime warranty on frames and springs.
Budgeting and Avoiding Common Mistakes
Set a realistic budget: a sofa can range from $1,500 to $4,000. Don't forget delivery fees ($99-$199) and potential taxes. A common mistake is ordering without testing the comfort first—especially for sofas and mattresses. Another pitfall is ignoring room dimensions; measure your space and doorways. Also, beware of fabric stains: light colors show wear faster. Opt for performance fabrics if you have kids or pets. Finally, read the return policy carefully: custom orders are non-refundable.
Real Shopping Tips from Locals
Visit on weekdays to avoid crowds. Check the clearance section for floor models at up to 30% off. Sign up for their email list to get notified of sales (usually in January and July). If you're flexible on color, ask about discontinued fabrics—they're often discounted. Consider using their design services for a free in-store consultation; they can help you plan the whole room. Also, combine purchases: one delivery fee covers multiple items. Lastly, read online reviews for specific products to spot any recurring issues.
Frequently Asked Questions
Does Room & Board deliver to my area? Yes, they deliver throughout the contiguous US. Delivery times vary by location.
Can I return a custom sofa? Custom orders are final sale, but if there's a defect, they'll repair or replace it.
Is Room & Board furniture eco-friendly? Yes, they use sustainable materials and practices, including FSC-certified wood and recycled packaging.
How does Room & Board compare to West Elm or Crate & Barrel? Room & Board is generally higher quality with more American-made options and better warranties, but prices are similar.
Room & Board Cherry Creek offers durable, stylish furniture that can last decades if chosen wisely. Focus on quality indicators, test in person, and plan your budget. With these tips, you'll make a purchase you're happy with for years.