If you’re looking to furnish your home with quality, customizable pieces, Bassett Furniture in Cherry Hill, NJ, offers a solid option. Located in the Cherry Hill Mall area, the Bassett Home Furnishings store provides a wide selection of living room, bedroom, dining, and home office furniture. This guide covers what to expect when shopping at the Cherry Hill location, how to navigate custom orders, and tips to get the best value.
Bassett Furniture Cherry Hill: Showroom vs. Outlet
The Cherry Hill Bassett store is a full-line showroom, not an outlet. This means you’ll see fully styled room displays with sofas, sectionals, beds, and tables. Unlike outlet stores that sell discontinued or imperfect items, the Cherry Hill location focuses on current collections and custom orders. If you’re looking for discounts, check the “As-Is” section or clearance items, but don’t expect outlet-level markdowns. For outlet hunters, the nearest Bassett Outlet is in Lancaster, PA (about 90 minutes away).
How to Custom Order Bassett Furniture in Cherry Hill
Bassett is known for its custom program: you choose the frame, fabric or leather, leg style, and cushion fill. Here’s how it works at the Cherry Hill store:
- Visit the showroom – Browse floor samples to test comfort and see colors in person. Bring paint swatches or fabric samples from home.
- Work with a design consultant – They help you navigate fabric swatches (over 1,000 options) and customization options. Ask about lead times – typically 4-6 weeks.
- Order and pay – A 50% deposit is required. Delivery is extra and scheduled after production.
- Receive and inspect – Upon delivery, check for damage or defects. Bassett offers a 30-day return policy on custom orders, but restocking fees may apply.
Pro tip: Ask about the “Bassett Comfort Guarantee” – you can exchange cushions within 30 days if you don’t like the firmness.
Key Buying Parameters for Bassett Furniture
- Frame construction: All Bassett frames are kiln-dried hardwood, with reinforced corner blocks. Avoid cheaper particleboard frames from other brands.
- Cushion fill: Options range from standard polyfoam to down-blend. For durability, choose high-resiliency foam with a fiber wrap.
- Fabric grade: Bassett fabrics are graded from A to F (higher = more expensive but more durable). For homes with kids or pets, choose at least grade C with a stain-resistant finish.
- Warranty: Bassett offers a limited lifetime warranty on frames and springs, and 1-5 years on cushions and fabrics depending on the product.
Common Mistakes When Buying Bassett Furniture in Cherry Hill
Mistake 1: Not measuring your space. Bassett sofas range from 72 to 96 inches. Always measure doorways, hallways, and elevators. The Cherry Hill store can provide exact dimensions.
Mistake 2: Ignoring delivery fees. Delivery in Cherry Hill costs around $99-$199 depending on the order size. Assembly is extra. Ask if they offer free delivery for orders over a certain amount.
Mistake 3: Choosing fabric solely from a small swatch. A 2-inch swatch can be misleading. Request a larger sample (some stores provide 8x10 swatches) to see the pattern repeat and color in your lighting.
Mistake 4: Assuming custom means quick. Lead times can stretch to 8-10 weeks during peak seasons (spring and fall). Plan ahead if you need furniture by a specific date.
Real Shopping Advice for Cherry Hill Customers
Check the store’s website for current promotions – often 0% financing for 12-24 months or discounts on floor samples. Sign up for the Bassett email list to get a coupon (usually $100 off $1000). Also, consider visiting nearby competitors like Raymour & Flanigan or Bob’s Discount Furniture to compare pricing and quality. Bassett’s strength is customization; if you want a unique piece that fits your style and space, it’s worth the wait and price.
Frequently Asked Questions
Q: Does the Cherry Hill Bassett store have an outlet section?
A: They have a small clearance area but no dedicated outlet. For outlet discounts, visit the Lancaster, PA location.
Q: Can I return custom furniture?
A: Yes, within 30 days, but a 25% restocking fee applies. Non-custom items can be returned with no fee within 30 days.
Q: How long does delivery take to Cherry Hill?
A: Typically 4-6 weeks for custom orders. In-stock items can be delivered within 1-2 weeks.
Q: Do they offer financing?
A: Yes, through Synchrony Bank. Look for 0% APR promotions.
Conclusion
Bassett Furniture in Cherry Hill, NJ, is a great choice for those who want personalized, high-quality furniture. Visit the showroom to test comfort, work with a consultant to customize, and always measure your space. Avoid common pitfalls like ignoring delivery fees or choosing fabric from tiny swatches. With careful planning, you’ll get furniture that fits your home and lasts for years.