If you're furnishing a home in Augusta, Georgia, you've likely considered Ashley Furniture. The brand offers two distinct shopping experiences: the full-price Ashley Store and the discounted Ashley Outlet. Knowing the difference and how to navigate each can save you hundreds of dollars. This guide covers practical strategies, common pitfalls, and insider tips to help you score the best deals on quality furniture.

Ashley Store vs. Ashley Outlet in Augusta: What's the Difference?

The Ashley Store on Washington Road features the latest collections, full customization options, and design services. It's ideal if you want a specific sofa in a particular fabric or need a complete room setup with professional advice. The Ashley Outlet, located nearby, sells overstock, discontinued items, floor models, and customer returns. Prices are typically 30-70% off retail, but selection varies daily. Key difference: The outlet has limited inventory and no customization, but the savings are substantial.

3 Proven Strategies to Save at the Ashley Outlet

1. Visit mid-week and early morning. New shipments often arrive Monday through Wednesday. Go Tuesday or Wednesday right when the store opens to get first pick. 2. Inspect everything carefully. Floor models may have scratches, stains, or loose joints. Check for structural integrity: sit on sofas, open drawers, and test reclining mechanisms. 3. Ask about additional discounts. Outlet staff sometimes apply extra markdowns on items that have been there more than 30 days. Politely ask, “Is this eligible for any further discount?” You might get an extra 10-20% off.

3 Common Mistakes to Avoid When Shopping at Ashley Outlet

Mistake 1: Assuming all outlet items are final sale. While many are, some floor models can be returned within 48 hours if defective. Always confirm the return policy before buying. Mistake 2: Ignoring the clearance section. The outlet often has a back corner with deeply discounted items that didn't sell at the main store. These can be hidden gems. Mistake 3: Not measuring your space. Outlet items are “as-is,” so returning a sofa that doesn't fit is tricky. Bring a tape measure and know your door widths and room dimensions.

How to Choose Between a Floor Model and a Customer Return

Floor models have been sat on and tested by hundreds of people, so wear is likely. However, they are often fully assembled and you can see the exact color and comfort. Customer returns are usually unopened or barely used, but could be missing parts. Rule of thumb: Choose floor models for upholstered items (sofas, chairs) if the fabric is easily cleanable and there are no major stains. Choose returns for case goods (tables, dressers) if the box is sealed. Always ask why it was returned—sometimes it's just a change of mind.

When to Choose the Full-Price Ashley Store Instead

If you need a specific piece that’s not available at the outlet, or if you want a warranty and full return policy, the main store is better. Also, if you require custom fabric or finish options, the outlet cannot accommodate. But consider this: many stores offer 12-month financing or price matching. If you find a lower price at the outlet on the same item, the main store may match it (ask a manager).

Frequently Asked Questions

Q: Does the Ashley Outlet in Augusta deliver?
A: Yes, but delivery fees may apply and are often higher than the main store. Some outlets offer free local delivery for purchases over $500.

Q: Can I return a floor model from the outlet?
A: Typically, floor models are final sale. However, if there is a hidden defect (e.g., broken mechanism), you may be able to exchange within 24 hours. Ask before buying.

Q: How often does the outlet get new inventory?
A: Usually weekly, but major holidays like Labor Day and Black Friday bring larger shipments.

Q: Are outlet prices negotiable?
A: Sometimes. If an item has been there for weeks, you can try offering 10-15% less. Be polite and prepared to walk away.

Final Tips for Shopping Ashley in Augusta

To maximize savings, combine outlet shopping with main-store clearance events. Sign up for Ashley's email list to get notified of sales. And remember: patience pays off. If you don't find what you need on your first visit, check back in two weeks. The inventory changes quickly, and the perfect piece might arrive soon.