If you're furnishing a home in the Wilmington, NC area, the Ashley Furniture HomeStore on Market Street is a go-to destination. With a massive showroom and a wide range of styles from modern to traditional, it can be overwhelming. This guide walks you through what to expect, how to shop smart, and common pitfalls to avoid.
What to Expect at Ashley Furniture Market Street Wilmington NC
The store is located at 5220 Market Street, near the intersection with South College Road, making it easily accessible from most parts of the city. The showroom is spacious, with distinct sections for living room, bedroom, dining, and home office furniture. You'll find everything from sofas and sectionals to beds, mattresses, and dining sets. The store also carries accessories like lamps, rugs, and wall decor.
Parking is ample, and the store is open seven days a week. Staff are generally helpful but can be busy on weekends, so visiting on a weekday morning may offer a more relaxed experience. Many items are in stock for immediate delivery, but custom orders can take 4-8 weeks.
How to Find the Best Deals and Avoid Overpaying
Ashley Furniture frequently runs sales, especially around holidays like Presidents' Day, Memorial Day, and Labor Day. However, you don't have to wait for a holiday. Here are practical steps to save money:
- Check the clearance section: Near the back of the store, you'll find floor models and discontinued items at up to 50% off. Inspect for minor scratches or wear – these can be negotiated further.
- Ask about open-box items: Sometimes customers return items that are still in good condition. These are often marked down significantly.
- Use price matching: If you find the same item at a lower price from a competitor (like Rooms To Go or local stores), Ashley may match it. Bring proof like a screenshot or ad.
- Negotiate delivery fees: Delivery within Wilmington is usually $99-$199, but if you buy multiple items, ask for a reduced rate or free delivery.
Common mistake: Buying the first thing you like without comparing prices online. Always check the Ashley Furniture website for the same item – sometimes online prices are lower, and the store will match them.
Choosing the Right Furniture: Key Parameters to Consider
Before you shop, measure your space and doorways. Many customers buy a sofa that's too big and can't fit through the door. Here's what to focus on:
- Fabric vs. leather: Fabric (like microfiber or linen) is softer and cheaper but stains easier. Leather (especially top-grain) is durable and easy to clean but costs more. For homes with kids or pets, consider performance fabrics like Sunbrella or Ashley's own stain-resistant options.
- Frame construction: Look for kiln-dried hardwood frames (like oak or maple) – they last longer than particleboard. Ask the salesperson about the frame warranty; Ashley typically offers 1-5 years.
- Cushion fill: High-density foam (2.0 lb density or higher) retains shape better. Avoid cheap polyurethane foam that sags quickly. Memory foam or down-blend cushions offer more comfort but require fluffing.
- Mattress firmness: Ashley's mattress lines (like the Signature Design by Ashley) range from plush to firm. If you're unsure, try the medium-firm option – it suits most sleepers.
Real-world tip: Bring a sample of your wall paint or flooring to match colors. The store's lighting can be deceiving.
Common Mistakes and How to Avoid Them
- Mistake 1: Not measuring the path. Measure not just the room but also hallways, stairs, and door frames. Ashley offers free in-home measurements – take advantage of it.
- Mistake 2: Ignoring the return policy. Ashley's return policy allows returns within 3 days of delivery, but only if the item is in original condition. Custom orders are non-returnable. Always confirm before buying.
- Mistake 3: Skipping the warranty. The store may offer an extended warranty (Protection Plan) for fabric, leather, or structural damage. For expensive pieces, it can be worth it – but read the fine print. Some credit cards (like Chase or Amex) already extend warranties for free.
- Mistake 4: Rushing the decision. Salespeople may pressure you with "limited-time offers." Take photos and think it over for 24 hours. Most deals are recurring.
FAQ: Quick Answers to Common Questions
Q: What are the store hours?
A: Monday-Saturday 10am-9pm, Sunday 12pm-6pm. Check the website for holiday changes.
Q: Do they offer financing?
A: Yes, through the Ashley Advantage card. Often 0% APR for 6-24 months if paid in full. Be aware of deferred interest if not paid on time.
Q: Can I order online and pick up in store?
A: Yes, but not all items are eligible. Check the product page for "In-Store Pickup" option.
Q: How long does delivery take?
A: In-stock items usually deliver within 1-2 weeks. Custom orders take 4-8 weeks. You'll get a call to schedule a 4-hour window.
Q: Is there a restocking fee?
A: No restocking fee for returns within 3 days, but you pay return shipping if the item is picked up.
Final Tips for a Successful Shopping Trip
Visit the store with a clear list of needs and a budget. Bring room measurements and photos. Don't be afraid to ask for a discount on floor models or open-box items. If you're not in a hurry, wait for a holiday sale. And always read the warranty and return policy before signing. With these tips, you'll furnish your home with confidence and avoid costly mistakes.