Bassett Garden City is a popular destination for quality furniture, especially sofas, sectionals, and custom pieces. Located in Garden City, New York, this showroom offers a wide selection of Bassett's customizable furniture. Whether you're furnishing a new home or upgrading your living room, understanding what to expect can save you time and money. This guide covers everything from product quality to delivery, with practical tips for first-time buyers.
What Makes Bassett Garden City Stand Out?
Bassett Furniture is known for its "Custom Made for You" approach, meaning you can choose fabrics, leg finishes, cushion types, and even dimensions. The Garden City location is one of the largest in the region, with a full showroom displaying hundreds of fabric swatches and frame options. Unlike big-box stores, here you can see and feel the materials before ordering. The staff are trained to help you navigate the custom options without pressure, which is great for beginners.
How to Choose the Right Sofa or Sectional
Start by measuring your room. Bring a tape measure and note door widths, hallway turns, and elevator sizes if applicable. Bassett's custom sofas come in standard sizes (72", 84", 96") but can be adjusted. For sectionals, decide on a left-arm or right-arm facing chaise. Test different cushion fills: down-feather offers plushness but requires fluffing; foam-core with fiber wrap is firmer and holds shape longer. Avoid choosing a fabric without seeing it in natural light – bring home a swatch for a few days. Common mistake: picking a light color for a high-traffic home. Instead, consider performance fabrics that repel stains.
Understanding Customization Options and Lead Times
Bassett offers hundreds of fabrics, from linen to leather, and multiple leg styles (wood, metal, tapered). You can also choose between standard and power reclining mechanisms. Lead times typically range from 4 to 8 weeks, depending on complexity and season. During busy periods (like holidays), expect delays. Pro tip: order early if you have a deadline. Also, ask about in-stock quick-ship items if you need furniture sooner. Some clearance pieces are available immediately, but selection is limited.
Delivery and Assembly: What to Expect
Bassett Garden City offers white-glove delivery, which includes in-home placement and packaging removal. The fee varies by distance and order size. Schedule delivery on a day you can be home – the team will call ahead. Inspect every piece before the delivery team leaves. Look for scratches, dents, or misaligned seams. Bassett has a 30-day return policy for custom items, but restocking fees may apply. For non-custom items, returns are easier. Avoid this mistake: not checking the furniture's condition before signing the delivery receipt.
Budget Tips and Common Pitfalls
Bassett's custom furniture is mid-to-high end. Expect to pay $1,500–$3,000 for a sofa, depending on size and fabric. To save money, choose a standard size and a less expensive fabric. Avoid unnecessary add-ons like nailhead trim or upgraded cushions if not needed. Also, sign up for the Bassett email list to get occasional sale alerts (e.g., 20% off custom orders). A common pitfall: ordering without seeing the fabric on a large piece. Always request a large swatch (8x10 inches) to visualize the pattern. Finally, read the warranty – Bassett offers a limited lifetime warranty on frames and springs, but fabric and cushions are covered for only one year.
Frequently Asked Questions
Q: Can I return a custom sofa if I don't like it?
A: Yes, within 30 days, but a 25% restocking fee applies. Non-custom items have a 30-day return with no fee.
Q: How long does delivery take?
A: Typically 4–8 weeks. Quick-ship items may arrive in 2 weeks.
Q: Does Bassett Garden City offer financing?
A: Yes, through their store card with special financing options (e.g., 12 months no interest).
Q: Are the sofas durable for families with kids and pets?
A: Yes, if you choose performance fabrics (e.g., Crypton or Sunbrella). These resist stains and wear.
Final Verdict
Bassett Garden City is a solid choice for those seeking quality, customizable furniture with expert assistance. The key is to plan ahead: measure, swatch, and understand lead times. Avoid rushed decisions, and you'll end up with a piece that fits your home perfectly. For the best experience, visit the showroom on a weekday when it's less crowded, and bring your room dimensions. Happy furniture hunting!