If you're in Massachusetts and looking for high-quality furniture, kitchenware, or home decor, the Crate and Barrel store in Framingham is a must-visit. Located at the Natick Mall (just a short drive from Framingham), this store offers a curated selection of modern and classic pieces. In this guide, we'll walk you through what to expect, how to shop smart, and common mistakes to avoid.
Store Location, Hours, and Contact
The Crate and Barrel Framingham store is actually situated inside the Natick Mall, 1245 Worcester Street, Natick, MA 01760. It's easily accessible from Route 9 and the Mass Pike. The store is open Monday through Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM. You can call them at (508) 650-8800. Parking is plentiful in the mall lot, and there's a dedicated entrance near the store. Tip: Visit on weekday mornings for a quieter shopping experience.
Top Product Categories to Explore
Crate and Barrel is known for its versatile furniture, stylish kitchen gadgets, and timeless decor. In Framingham, you'll find full-room setups for living rooms, bedrooms, dining rooms, and home offices. Popular items include the Axis sofa (great for small spaces), the Marlow dining table (solid wood, minimalist), and the Le Creuset cookware collection (a customer favorite). Don't miss the clearance section at the back of the store—often up to 40% off floor models and seasonal items. If you're on a budget, ask about the Crate and Barrel outlet in Wrentham (about 30 minutes away) for deeper discounts.
How to Shop Smart: Tips and Tricks
Before you go, measure your space and bring a tape measure. Many customers buy furniture that's too large or too small. Use the store's free design services: you can book a 30-minute consultation with a design associate (no purchase required). They can help you choose colors, fabrics, and layouts. Also, sign up for the Crate and Barrel email list to get 10% off your first purchase. If you're buying large furniture, check the delivery fees—standard delivery starts at $79.99, but you can save by opting for in-store pickup (free). Always inspect items for damage before purchasing, especially floor models. Common mistake: forgetting to check the return policy. You have 30 days for a full refund, but clearance items are final sale.
Common Mistakes and How to Avoid Them
Many first-time shoppers overlook the fact that Crate and Barrel's online inventory may differ from in-store. Always call ahead if you're looking for a specific item. Another pitfall is ignoring the fabric swatches: colors on a screen can be misleading. Request free swatches online or pick them up in-store before buying upholstery. Also, don't assume that all furniture is assembled—some items require assembly, so check the product details. For large purchases, consider the Crate and Barrel credit card: it offers 10% back in rewards on your first purchase and special financing options. But avoid opening it if you're not planning to use it repeatedly, as it can encourage overspending.
Real Shopping Advice from Locals
Frequent shoppers recommend visiting the Framingham store during the semi-annual sales in January and July. You can save up to 30% on select items. Also, join the Crate and Barrel loyalty program (it's free) to earn points on every purchase. For eco-conscious buyers, look for the 'Sustainably Sourced' tag on wood products. Finally, if you're furnishing a new home, consider the 'Crate and Barrel Registry'—you can get a 10% completion discount after your event. Real tip: don't rush. Take your time to feel the fabrics, sit on the sofas, and open drawers. The store staff are knowledgeable but not pushy.
Frequently Asked Questions
Does Crate and Barrel Framingham offer price matching? Yes, they match their own online prices and select competitors' prices. Bring proof of the lower price to customer service.
Can I return online purchases to the Framingham store? Absolutely. You can return online orders to any Crate and Barrel store for free.
Is there a design service fee? The initial consultation is free. Additional in-home services may have a fee, but they are optional.
What is the warranty on furniture? Most furniture comes with a 1-year warranty against defects. Some items like mattresses have longer warranties.
Final Thoughts
Whether you're a first-time buyer or a seasoned decorator, the Crate and Barrel in Framingham (Natick Mall) offers a rewarding shopping experience. Plan your visit with the tips above, avoid common mistakes, and you'll leave with pieces you love for years. Happy shopping!