Shopping for furniture at Ashley Furniture can be exciting, but you want to ensure you're getting the best price. Their price match policy can help you save money if you find a lower price elsewhere. However, the policy has specific rules and exclusions. In this guide, we'll break down how the Ashley Furniture price match policy works, step-by-step instructions to claim it, common pitfalls to avoid, and practical tips to maximize your savings.
How Does Ashley Furniture's Price Match Policy Work?
Ashley Furniture offers a price match guarantee on identical items from local competitors and select online retailers. To qualify, the item must be the exact same brand, model, color, and size. You must present proof of the lower price, such as a current ad or a live online listing, at the time of purchase. The match applies to the base price only, excluding shipping, handling, taxes, and other fees. The competitor must be an authorized dealer of the brand, and the item must be in stock and available for immediate delivery.
Important: The price match is typically processed at the point of sale. If you buy first and later find a lower price, Ashley Furniture may not honor a retroactive adjustment unless specified. Always check with your sales associate before finalizing the purchase.
Step-by-Step Guide to Claim the Price Match
Follow these steps to make sure you get the price match:
- Step 1: Find the exact item you want at Ashley Furniture. Note the model number, color, and dimensions.
- Step 2: Search for the identical item at local competitors (e.g., Raymour & Flanigan, Rooms To Go) or online retailers like Amazon, Wayfair, or Home Depot. Ensure the retailer is an authorized dealer of the brand (check with the brand if unsure).
- Step 3: Capture a screenshot or print the competitor's ad showing the price, date, and item details. For online listings, include the URL and current date.
- Step 4: Visit an Ashley Furniture store or contact their customer service. Show the proof to a sales associate. They will verify the competitor's price and availability.
- Step 5: If everything matches, Ashley will match the price at the register. You may also get an additional discount (like 10% of the difference) in some promotions, but this varies.
Pro tip: Always ask for the price match before you pay. Once the transaction is complete, your options are limited.
What's Excluded from the Price Match Policy?
Knowing the exclusions can save you from disappointment. Ashley Furniture's price match does not apply to:
- Closeout or clearance items: Items marked as clearance, closeout, or final sale are not eligible.
- Special orders and custom furniture: If the item is custom-made or special order, it's excluded.
- Competitors' pricing errors: If the lower price is due to a mistake, Ashley won't match.
- Membership or loyalty discounts: Prices from warehouse clubs (like Costco) or membership-only discounts are not matched.
- Online-only retailers without a physical presence: Some policies only match local brick-and-mortar stores or specific online retailers. Check with your store.
- Bundled deals or promotions: If the competitor's price includes a free gift or bundle, the base item price may not be directly comparable.
Always read the fine print on Ashley's website or ask in-store for the full list of exclusions.
Common Mistakes to Avoid When Using the Price Match
Many shoppers miss out on savings due to simple errors. Here are the most common pitfalls:
- Mistake 1: Not checking the competitor's authorization. If the competitor isn't an authorized dealer, Ashley won't match. Verify with the brand's official website.
- Mistake 2: Assuming price match applies after purchase. Most policies require the match at the time of sale. Don't delay.
- Mistake 3: Comparing different models or colors. The item must be identical. Even a different finish can disqualify the match.
- Mistake 4: Ignoring shipping and tax differences. Ashley matches the base price only. If the competitor has lower tax or free shipping, that's not included.
- Mistake 5: Not asking for a manager. If a sales associate says no, politely ask to speak with a manager. They may have more flexibility.
Real Tips to Maximize Your Savings at Ashley Furniture
Beyond the price match, here are actionable strategies to get the best deal:
- Shop during sales events: Ashley often runs promotions like Memorial Day, Labor Day, or Black Friday sales. Combine these with price match for extra savings.
- Sign up for email newsletters: Get exclusive coupons and early access to sales. Sometimes they offer a discount just for subscribing.
- Check for clearance items: Even though clearance isn't price-matched, you can find deep discounts on floor models or discontinued items.
- Use a credit card with price protection: Some credit cards offer price protection that refunds the difference if you find a lower price within a certain period. Check your card's benefits.
- Negotiate gently: In-store, you can sometimes negotiate a lower price, especially if you're buying multiple items. Be polite and ask if they can do better.
Remember, the price match policy is a tool, but it's not the only way to save. Combine it with other strategies for maximum benefit.
Frequently Asked Questions (FAQ)
Does Ashley Furniture price match after purchase?
Generally, no. The price match must be requested at the time of purchase. However, some stores may offer a one-time courtesy adjustment within a short window (e.g., 7 days). Always ask at the time of purchase.
Does Ashley Furniture price match online prices?
Yes, but only from select online retailers like Amazon, Wayfair, and Home Depot, provided they are authorized dealers and the item is in stock. Check with your local store for their specific list.
Can I combine the price match with other discounts?
Usually not. The price match is applied to the lowest advertised price. You cannot stack it with coupon codes or other promotions. However, you can use store credit or gift cards.
What if the competitor's price is lower but out of stock?
Ashley Furniture requires the competitor to have the item in stock and available for immediate delivery. If it's out of stock, they won't match.
Does Ashley Furniture price match their own website?
Yes, Ashley Furniture will match the price on their own website (ashleyfurniture.com) if it's lower than the in-store price. Show the online price to a sales associate.
Conclusion
Ashley Furniture's price match policy can help you save money, but it has specific rules. Always verify the competitor's authorization, compare identical items, and request the match before paying. Avoid common mistakes like assuming after-purchase adjustments or ignoring exclusions. Combine the price match with sales, newsletters, and clearance deals for the best overall savings. By being prepared and informed, you can furnish your home with confidence and stay within budget.