If you're furnishing your home in the Charlotte area, the Ashley Furniture store in Matthews, North Carolina, is a go-to destination. Known for its vast selection of living room, bedroom, and dining room furniture, this store offers styles from modern to traditional. But navigating a big-box furniture store can be overwhelming. This guide covers everything you need to know before you visit—from what to expect on the showroom floor to how to snag the best deals.
Location and Store Layout
The Ashley Furniture HomeStore in Matthews is located at 9615 E Independence Blvd, Matthews, NC 28105, right off Highway 74. It's easily accessible from Charlotte and surrounding suburbs. The store is spacious, typically divided into sections: living room (sofas, sectionals, recliners), bedroom (beds, dressers, nightstands), dining room (tables, chairs, buffets), and home office. Each section has multiple displays so you can see and touch the fabrics and finishes. Tip: Visit on a weekday morning to avoid crowds and get more personalized attention from sales associates.
Product Selection and Quality
Ashley Furniture offers a wide range of price points. Their Signature Design by Ashley line is the most common, featuring solid wood and engineered wood construction. Upholstery options include fabric, leather, and performance fabrics that resist stains. Popular collections include the Darcy (modern farmhouse), Logenburg (industrial), and Bolanburg (rustic). For mattresses, they carry Beautyrest, Serta, and Tempur-Pedic. Keep in mind that Ashley uses a mix of materials; always check the product details for construction (e.g., solid wood vs. veneer). If you want higher-end, look for the Ashley Furniture Millennium line, which often uses better hardwoods and joinery.
Pricing, Sales, and Financing
Ashley Furniture Matthews NC runs promotions regularly, including storewide sales around holidays (Memorial Day, Labor Day, Black Friday). They also offer clearance items and floor model discounts. Sign up for their email newsletter to get alerts on special financing offers—like 0% APR for 12 or 24 months (subject to credit approval). However, read the fine print: deferred interest can kick in if not paid in full by the end of the promo period. Another tip: check for price matching. Some Ashley stores match competitors' prices on identical items, but you'll need to ask. Also, consider buying floor models for up to 30% off, but inspect them carefully for damage.
Delivery and Assembly Services
The Matthews store offers delivery within a 50-mile radius typically for a fee (around $99-$199 depending on order size and distance). They also offer white-glove delivery, which includes setup and packaging removal. Assembly is usually included for furniture that requires it (e.g., bed frames, dining tables). If you pick up yourself, you can save on delivery fees but need a truck or large vehicle. Check the store's return policy: you usually have 3 days to cancel a special order, but stock items can be returned within 30 days (subject to a restocking fee). Always ask about the return policy before purchasing.
Shopping Tips and Common Mistakes
Mistake 1: Not measuring your space. Bring a tape measure and know door widths, hallway turns, and ceiling height. Many customers buy a sectional that doesn't fit through the door. Mistake 2: Ignoring fabric durability. If you have kids or pets, choose performance fabrics (like Crypton or Sunbrella) or leather. Avoid light-colored fabrics in high-traffic areas. Mistake 3: Overlooking floor models. Floor models are often discounted and available immediately—no waiting weeks for delivery. But check for wear, stains, or wobbling. Mistake 4: Not checking online reviews. Before buying, search for the specific collection or piece online. Some items have known issues (e.g., peeling faux leather). Mistake 5: Skipping warranty. Ashley offers extended protection plans (e.g., 5-year fabric protection). Weigh the cost vs. the item's price; for expensive sofas, it may be worth it.
Frequently Asked Questions
Q: Does Ashley Furniture Matthews have a clearance section? Yes, they usually have a clearance area near the back of the store with floor models and discontinued items.
Q: Can I negotiate prices at Ashley Furniture? While prices are generally fixed, you can sometimes get a discount on floor models or damaged items. It doesn't hurt to ask.
Q: How long does delivery take? For in-stock items, delivery can be within 1-2 weeks. Special orders may take 4-8 weeks.
Q: What is the return policy? Stock items can be returned within 30 days for a refund minus a 15% restocking fee. Special orders are non-refundable after 3 days.
Q: Do they have a price match guarantee? Some locations do, but it's not advertised. Ask a sales associate.
Final Thoughts
Ashley Furniture in Matthews, NC, is a solid choice for affordable, stylish furniture. By planning your visit—measuring your space, knowing your budget, and asking about sales—you can furnish your home without stress. Remember to inspect items carefully, read the fine print on financing, and always ask for floor model discounts. Happy furniture shopping!