Planning a trip to the Ashley Store in Laguna Hills? Whether you're furnishing a new home or upgrading a room, this guide will help you make the most of your visit. From understanding pricing to inspecting furniture quality, we cover everything you need to know to shop smart and avoid common pitfalls.
Know the Store Layout and Departments
The Ashley Store in Laguna Hills is organized by room categories: living room, bedroom, dining, and home office. Upon entering, you'll find living room displays on the main floor. The second level features bedroom and dining sets. Take a store map from the entrance to navigate efficiently. Sales associates are available but not pushy—ask for help if you need product details or financing options. Pro tip: visit on weekdays (Tuesday–Thursday) for a quieter experience.
How to Score the Best Deals and Discounts
Ashley frequently runs promotions, but not all deals are created equal. Sign up for their email list before your visit to receive a coupon (often 10–15% off). Check the clearance section near the back—floor models and discontinued items are marked down up to 40%. Ask about open-box or slightly damaged items for extra savings. Avoid buying at full price during holiday weekends like Memorial Day or Labor Day, as prices are often inflated before sales. Instead, shop during mid-season clearance events (January and July).
What to Look For When Inspecting Furniture
Don't just look—touch and test. For sofas, sit on them for at least 5 minutes to check comfort and support. Check the frame: solid wood or plywood is better than particle board. Open drawers and doors to ensure smooth glides. Examine upholstery seams and stitching for loose threads. For leather furniture, ask if it's genuine leather or bonded leather (bonded wears faster). Check the warranty card: Ashley offers a 1-year warranty on most items, but some have extended coverage. Take photos of the item and tag for reference.
Delivery and Assembly: What to Expect
Delivery options include standard (curbside), threshold (inside door), and room of choice. Standard delivery is free for orders over $999, but threshold or room placement costs extra ($50–$150). Assembly is not included; you can hire Ashley's service ($99 per item) or do it yourself. Ask about delivery timelines—often 1–3 weeks. If you need it sooner, check if the item is in stock at the warehouse. Avoid scheduling delivery on weekends; weekday slots are more flexible. Inspect the furniture immediately upon delivery for damage; report issues within 48 hours.
Common Mistakes to Avoid
Mistake 1: Not measuring your space. Bring a tape measure and measure doorways, hallways, and elevator dimensions. Mistake 2: Ignoring fabric care. Some upholstery requires professional cleaning; ask for care instructions. Mistake 3: Skipping the return policy. Ashley has a 30-day return policy but charges a 25% restocking fee. Test items in your home before committing. Mistake 4: Not comparing prices online. Check other retailers like Macy's or local stores for similar pieces—Ashley often has exclusive designs but can be pricier. Mistake 5: Forgetting to ask about financing. Ashley offers 0% APR for 12–60 months, but read the fine print for deferred interest.
FAQ
Q: Does Ashley Store Laguna Hills price match?
A: Yes, they match prices from local competitors and Ashley.com. Bring the ad or show the online price at checkout.
Q: Can I return a mattress?
A: Mattresses have a 30-day trial period, but returns are subject to a $99 fee. Unopened mattresses can be returned for a full refund within 30 days.
Q: Do they offer design services?
A: Yes, free in-store consultations with a designer are available by appointment. They can help with layout and color coordination.
Q: Is parking free?
A: Yes, the store has a large free parking lot. No validation needed.
Final Tips for a Successful Visit
Go with a list of must-haves and a budget. Take your time—don't rush into a purchase. Use the Ashley app to scan barcodes for reviews and specs. After your purchase, keep all receipts and paperwork. If you're unsure about an item, sleep on it; the store will hold it for 24 hours. Happy furniture hunting!