If you're shopping for furniture in Springfield, Missouri, you've likely considered Ashley Furniture. With multiple locations in the area, Ashley offers a wide range of sofas, beds, dining sets, and more. But before you head out, it helps to know what to expect—and how to avoid common pitfalls. This guide covers everything from store layouts to delivery options, so you can make a smart purchase.
Ashley Furniture Locations in Springfield MO
There are two main Ashley stores in Springfield: the Ashley HomeStore on East Independence Street and the Ashley Outlet on South Campbell Avenue. The HomeStore carries the full collection of living room, bedroom, and dining furniture, plus mattresses and decor. The Outlet offers discounted floor models, overstock, and clearance items. If you're after a specific piece, call ahead to check stock. Both stores have friendly staff, but the Outlet can be more crowded on weekends.
What to Look for When Shopping at Ashley
Start by measuring your space. Ashley furniture tends to be larger than average, especially sectionals and beds. Bring a tape measure and note door widths, hallway turns, and stairwells. Next, check the fabric and construction. Many sofas use polyester blends that are durable but can pill over time. Look for frames made of kiln-dried hardwood (avoid particleboard). Test cushions: high-resiliency foam with a density of 1.8 lb/ft³ or higher holds shape longer. For leather, ask if it's genuine top-grain or bonded leather (bonded is less durable).
Common Mistakes First-Time Buyers Make
One big mistake is ignoring delivery fees and timelines. Ashley charges for delivery in Springfield, typically $79-$129 depending on location and assembly needs. Delivery can take 1-3 weeks for in-stock items, longer for special orders. Another error: not reading the return policy. Ashley has a strict 48-hour return window for non-defective items, and you must pay return shipping. Also, avoid impulse buying clearance items without checking for damage—floor models may have scratches or loose joints. Finally, don't assume all Ashley furniture is the same quality. Their higher-end lines (like the Benchcraft or Signature Design) use better materials than budget collections.
How to Save Money at Ashley in Springfield MO
Watch for holiday sales (Memorial Day, Labor Day, Black Friday) when discounts hit 30-50% off. Sign up for the Ashley email list to get a $50 off coupon for purchases over $499. The Outlet is great for bargains, but inspect items carefully. You can also price-match if you find the same item cheaper at a competitor (like Rooms To Go or Nebraska Furniture Mart) within 14 days of purchase. Ask about financing: Ashley offers 0% APR for 12 months on approved credit, but make sure to pay off the balance on time to avoid deferred interest.
Delivery and Assembly Tips
When scheduling delivery, choose a time window that allows you to be home. Ashley's team will bring items into your room of choice and remove packaging, but they won't assemble furniture unless you pay extra (around $49 per piece). If you're handy, you can save by assembling yourself—just make sure you have a drill, screwdriver, and patience. Some customers report missing hardware, so check all parts before starting. For large items like sectionals, consider hiring a local handyman from TaskRabbit for assembly at a lower cost.
Frequently Asked Questions
Does Ashley Furniture in Springfield MO have a warranty? Yes, most items come with a 1-year limited warranty covering manufacturing defects. Extended warranties are available for purchase.
Can I return a sofa if I don't like it? You have 48 hours from delivery to return for a refund, minus a 15% restocking fee and return shipping. Floor model returns are final sale.
Is the Ashley Outlet worth visiting? Yes, if you're flexible on style and don't mind minor imperfections. Savings can be 20-40% off retail.
How long does delivery take? In-stock items usually arrive in 1-2 weeks. Special orders can take 4-8 weeks.
Final Tips for a Successful Shopping Trip
Before you go, browse Ashley's website to narrow down choices and check availability. Bring photos of your room and floor plan. Ask about fabric protection plans—they can be worth it for homes with kids or pets. Don't be pressured into buying extended warranties on low-cost items. Most importantly, sit on sofas, open drawers, and test everything. A little preparation goes a long way toward finding furniture you'll love for years.