Bassett Furniture has been a trusted name in American home furnishings for over a century. Known for its commitment to craftsmanship, customization, and customer service, the company’s headquarters in Bassett, Virginia, serves as the nerve center for design, manufacturing, and distribution. Whether you’re furnishing your first apartment or upgrading your living room, understanding what Bassett Furniture HQ offers can help you make informed decisions. This guide covers everything from quality assessment to ordering and care, with practical steps and real-world advice.
What Makes Bassett Furniture HQ Unique?
Bassett Furniture HQ is more than just a corporate office; it’s where the brand’s design philosophy comes to life. Unlike many furniture retailers that sell mass-produced items, Bassett offers extensive customization. You can choose from hundreds of fabrics, leathers, wood finishes, and configurations for sofas, sectionals, beds, and dining tables. This means your furniture can be tailored to your exact space and style preferences.
Another standout is the “Bassett Custom” program, which allows you to see your design in 3D before ordering. You can visit a Bassett Home Furnishings store or work with a design consultant online. The HQ team also oversees quality control, ensuring each piece meets rigorous standards. Many pieces are still made in the USA, using solid wood and high-density foam, which contributes to their longevity.
How to Choose the Right Bassett Furniture for Your Home
Selecting Bassett furniture involves more than picking a style. Start by measuring your room carefully. Use painter’s tape to outline the piece on the floor to visualize the footprint. Consider traffic flow and clearance for doors and windows.
Key parameters to evaluate:
- Frame construction: Look for kiln-dried hardwood frames (like poplar or maple) with corner blocking. Avoid particleboard or plywood.
- Cushion fill: Bassett offers options like high-resiliency foam, down-blend, and memory foam. For daily use, choose high-density foam wrapped in fiber for durability and comfort.
- Fabric grade: Bassett fabrics are rated by durability (double rubs). For high-traffic areas, choose a fabric with 30,000+ double rubs. Leather is also available with varying grades.
- Customization options: Decide on arm style, seat depth, back height, and leg finish. Request swatches to see colors in your lighting.
Common mistakes to avoid:
- Ordering without testing the comfort. Visit a store to sit on different cushion types.
- Ignoring scale. A large sectional can overwhelm a small room. Use the 2/3 rule: furniture should take up no more than two-thirds of the wall length.
- Forgetting about maintenance. Light-colored fabrics show dirt faster; consider performance fabrics if you have kids or pets.
Step-by-Step Guide to Ordering Bassett Custom Furniture
Ordering custom furniture can feel daunting, but Bassett makes it straightforward. Follow these steps:
- Visit a store or go online: Start by browsing Bassett’s website or visiting a local store. Use the “Design Your Own” tool to explore options.
- Consult with a designer: Schedule a free appointment (in-store or virtual). Bring your room measurements, photos, and inspiration. A designer will help you narrow down choices.
- Select your piece and options: Choose the base model, then customize fabric, finish, and dimensions. Use the 3D preview to see your design from all angles.
- Order and wait for production: Lead times vary from 4 to 12 weeks depending on complexity. Bassett will provide an estimated delivery date.
- Receive and inspect: When your furniture arrives, inspect for any damage. Bassett offers a warranty (usually 1 year on fabric, lifetime on frames). Register your product online.
Pro tip: Ask about swatches and finish samples before ordering. They’re usually free and can prevent costly mistakes.
Bassett Furniture Care: Tips to Extend the Life of Your Pieces
Proper care keeps your Bassett furniture looking new. Here’s how:
- Upholstery: Vacuum weekly with a soft brush attachment. Rotate cushions every 3 months to even out wear. Blot spills immediately with a clean cloth; don’t rub. For deep cleaning, use a professional upholstery cleaner recommended by Bassett.
- Leather: Dust regularly and clean with a damp cloth. Condition every 6-12 months with a leather conditioner. Keep away from direct sunlight to prevent fading.
- Wood frames and tables: Dust with a soft, dry cloth. Use coasters and placemats. Avoid harsh chemicals; clean with a mild soap and water solution. Apply furniture polish occasionally.
- General tips: Keep furniture away from heat vents and radiators. Use felt pads under legs to protect floors. For moving, disassemble if possible and wrap in moving blankets.
Frequently Asked Questions
Q: Is Bassett Furniture worth the price?
A: Yes, for the quality and customization. Bassett uses solid materials and offers a lifetime frame warranty, making it a good investment for long-term use.
Q: Can I order Bassett Furniture online directly from HQ?
A: Not directly from HQ, but you can order through Bassett’s website or a local store. The HQ handles production and distribution.
Q: How long does Bassett custom furniture take to deliver?
A: Typically 4-12 weeks depending on the complexity and current demand.
Q: What if I don’t like my furniture after it arrives?
A: Bassett has a return policy; check with your store. Custom orders may have different terms, so confirm before ordering.
Q: Does Bassett Furniture have sales or discounts?
A: Yes, they often have seasonal sales and clearance events. Sign up for their newsletter or check the website for promotions.
Conclusion
Bassett Furniture HQ represents a legacy of quality and customization that can transform your home. By understanding what makes their furniture unique, how to choose the right pieces, and how to care for them, you can enjoy beautiful, durable furniture for years. Remember to measure carefully, consult with designers, and take advantage of the customization options. With proper maintenance, your Bassett furniture will remain a centerpiece of comfort and style.