Bassett Furniture Industries is a well-known American furniture manufacturer with a rich history dating back to 1902. If you're looking for information about their headquarters, whether to visit, contact customer service, or learn about the company's origins, this guide provides all the practical details you need.
Where Is Bassett Furniture Headquarters Located?
The Bassett Furniture headquarters is located at 3525 Fairystone Park Highway, Bassett, Virginia 24055. This is in Henry County, in the southwestern part of Virginia. The town of Bassett itself is named after the company's founder, and the headquarters remains in the same region where the company was established. If you plan to visit, note that the headquarters is not a retail store but a corporate office. However, there is a Bassett Furniture store and outlet nearby where you can view products.
How to Contact Bassett Furniture Headquarters
If you need to reach the corporate office, you can call customer service at 1-866-863-4845. This number is for general inquiries, warranty claims, and parts orders. For media or investor relations, you can find specific contacts on their website. Mailing address for correspondence: Bassett Furniture Industries, Inc., P.O. Box 626, Bassett, VA 24055. Response times are typically within 1-2 business days. Avoid visiting the headquarters without an appointment, as it is not a showroom.
Can You Visit the Bassett Furniture Headquarters?
The headquarters is primarily a corporate office and not open for public tours. However, you can visit the Bassett Furniture Outlet located at 4000 Fairystone Park Highway, Bassett, VA, which is about a mile away. The outlet offers discounts on floor models and discontinued items. If you're a retailer or have a business inquiry, you may request a meeting at the headquarters by contacting their sales department. For customers, the best way to experience Bassett's products is through their network of company-owned stores and authorized dealers across the U.S.
Bassett Furniture Headquarters: Company History
Bassett was founded in 1902 by John D. Bassett along with brothers Samuel and Charles. The company started as a small furniture factory and grew to become one of the largest furniture manufacturers in the world. The headquarters in Bassett, Virginia, has been the operational hub for over a century. The company is known for its solid wood furniture and custom upholstery. Understanding this history helps appreciate the craftsmanship and quality that Bassett is known for.
Tips for Getting the Best Service from Bassett Headquarters
When contacting the headquarters, have your order number or product details ready for faster assistance. For warranty claims, take photos of any defects and include them in your email. If you're searching for a specific piece, use the store locator on their website to find a showroom near you. Avoid calling during peak hours (lunchtime or early afternoon) to reduce wait times. For parts or fabric samples, request them online to save time.
Frequently Asked Questions
Q: Is the Bassett Furniture headquarters open to the public?
A: No, it's a corporate office. Visit their outlet store nearby for shopping.
Q: What is the best way to contact Bassett customer service?
A: Call 1-866-863-4845 or use the contact form on their website.
Q: Can I order furniture directly from the headquarters?
A: No, orders must be placed through a store or online.
Q: Does Bassett have a showroom at the headquarters?
A: No, but the Bassett Furniture Outlet nearby has a showroom.
Conclusion
Knowing the location and contact details of Bassett Furniture headquarters can help you get the support you need. While the corporate office is not open for tours, you can still experience their furniture through local stores or the outlet. Keep this guide handy for any future inquiries or visits to the Bassett area.